Last updated: 10-08-2026
Once your return is received and inspected, we will send you an email to confirm whether your refund has been approved. Approved returns that meet the conditions outlined in our Return Policy will be refunded to your original method of payment.
Approved refunds are processed within [Insert Number] business days. Please note that it may take additional time for the refund to appear on your statement, depending on your bank or payment provider.
If you haven't received a refund within the expected timeframe, please first check with your bank or payment provider, as processing times can vary. If the issue persists, contact us at [Insert Contact Email] and we will look into it for you.
We are happy to offer an exchange for a different fragrance or size where the original item is unopened, unused, and returned within the eligible window. Contact us at [Insert Contact Email] to arrange an exchange.
Orders may be cancelled free of charge before they have been dispatched. Once an order has shipped, it must follow the standard Return Policy.
